Frequently Asked Questions
Everything you need to know about our colorful apparel and shipping policies.
How do I determine the right size for my Crayola fashion items?
Each product page features a detailed 'Size Guide' with measurements in inches and centimeters. We recommend measuring a similar garment you own to ensure the perfect fit for our vibrant tees and hoodies.
What is your return policy for apparel?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How should I care for my clothing to keep the colors bright?
To maintain the signature Crayola brilliance, we recommend washing garments inside out in cold water and tumble drying on low heat or air drying.
Do you offer international shipping?
Yes, we ship our fashion collections globally. Shipping costs and delivery timelines vary by destination and are calculated at checkout.
Are the dyes used in your clothing safe and eco-friendly?
Absolutely. We use non-toxic, high-quality dyes that meet global safety standards, ensuring our apparel is safe for skin and better for the environment.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless shopping experience.